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FAQ

Yes, we understand—AI-powered solutions, business automation tools, AI for marketing, AI for customer support… a lot of big words can get confusing.

We’re here to make it clear—check out our FAQs, and if you still feel the need to ask AI questions, Cassie is always ready to answer.

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Can I give UponLife as a gift? How does that work?

Yes! UponLife is a thoughtful gift. After purchasing, your loved one will receive a gift coupon and access to the platform. They’ll start with a short survey so we can personalize their questions. Then, each week, they'll answer these simple questions to tell their life stories. When they're finished, their stories become a beautiful printed book.

What if my loved one isn’t comfortable using technology?

No worries at all. UponLife is easy to use, even for seniors. They can answer questions by typing or speaking into a microphone, and no special tech skills are needed.

Is there any limit to how many photos or stories we can include?

There’s no strict limit on stories. Each book comfortably fits many chapters and includes space for special photos. We help guide the length for a beautiful result.

How exactly does the AI Ghostwriter help with writing?

The AI Ghostwriter helps when someone feels stuck or needs support. With one click, it can suggest how to start, improve sentences, or fix grammar — instantly and clearly.

How long does it typically take to complete the book?

It depends on your pace, but most people complete the book within a few months by answering one or two questions per week. You can take as much or as little time as you like.

Can multiple family members contribute to one book?

Yes, family members can help tell the story together. It's easy to add memories from different people and create one complete family keepsake.

What happens after I join the waitlist? When can we start?

Joining the waitlist means you’ll be among the first to know when UponLife is available to the public. We'll email you with next steps, timing details, and everything you need to start your story.

Can I buy the gift now but choose when the recipient gets notified?

Yes, absolutely. You can purchase UponLife today and select a later date for your recipient to receive their gift notification. It’s perfect for special occasions, surprises, or holidays like Christmas.

How private and secure are the stories shared on UponLife?

Your stories are completely private and secure. Nothing is shared, sold, or seen by anyone else without your permission. Your content stays safe, protected, and yours alone.

Can I purchase extra copies of the finished book?

Yes! Once your book is complete, you can order as many extra hardcover copies as you'd like. Additional books make meaningful gifts for other family members and loved ones.